Privacy Policy

1. Introduction

RBLHub ("we", "our", or "us") operates the RBLHub Client Portal web application and the RBLHub mobile application (collectively, the "Service"). This Privacy Policy explains how we collect, use, and protect your personal information when you use our Service.

2. Information We Collect

We collect the following types of information:

• Account Information: name, email address, and company name provided during account creation.
• Authentication Data: encrypted passwords and session tokens for secure access.
• Usage Data: task activity, comments, and project-related interactions within the portal.
• Device Information: device type, operating system version, and push notification tokens (mobile app only).

3. How We Use Your Information

• To provide and maintain the Service, including project management, task tracking, and support features.
• To send push notifications about task updates, comments, and approvals (with your consent).
• To authenticate your identity and secure your account.
• To improve our Service based on usage patterns.

4. Data Storage and Security

Your data is stored on secure servers hosted by Railway (for the web application) and protected with industry-standard encryption. Authentication tokens are stored securely using the iOS Keychain on mobile devices. We use HTTPS for all data transmission.

5. Third-Party Services

Our Service integrates with:

• Atlassian Jira: for project and task synchronization. Data shared includes task details and comments.
• Apple Push Notification Service (APNs): for delivering push notifications to iOS devices.

We do not sell or share your personal information with third parties for advertising purposes.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data by contacting us.

7. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your account and data.
• Withdraw consent for push notifications at any time via device settings.

8. Children's Privacy

Our Service is not intended for use by children under 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at support@rblhub.one.